Senior Experience Designer
Phyu Mon Theint is a Senior Experience Designer and digital transformation leader with over a decade of experience across Southeast Asia’s evolving digital landscape. She specializes in customer experience, digital product design, research, and strategic innovation, working with both startups and international corporations to create meaningful, inclusive, and human-centered digital experiences.
Currently serving as a Senior Experience Designer at Stellar Elements, an Amdocs Company, she works across APAC to develop innovative business concepts and digital solutions, particularly for FinTechs serving micro and small businesses.
Throughout her career, she has held leadership and design roles at Yoma Bank, Telenor Myanmar, Lomotif, and BioMachines, contributing to major digital transformation initiatives across financial services, telecommunications, social media, and emerging technology.
LinkedInShe specializes in:
With a strong foundation in research, strategy, and design execution, she approaches experience design by connecting user needs with business objectives. Her work focuses on creating practical digital solutions that improve customer experiences while driving measurable business outcomes.
Over the years, she has worked across multiple industries, including:
Currently at Stellar Elements, she has helped develop innovative business concepts across APAC, contributing to a 30% increase in project acquisition and shaping digital solutions for FinTech businesses serving micro and small enterprises.
Previously, as Head of Design & Customer Experience at Yoma Bank, she led a multidisciplinary team of designers, researchers, and marketers. She spearheaded the digitalization of banking products across SME financing, AML, and KYC, achieving a 90% improvement in customer data quality within one quarter.
At Telenor Myanmar, she led user experience design for the MyTelenor App, helping transform it into a SuperApp and increasing Monthly Active Users by 300%. She also pioneered Myanmar’s first QR code recharge card, improving transaction success rates to over 90% while reducing processing time sixfold.
Earlier in her career, she worked at Lomotif, where she helped reposition the platform from a video editing tool into a social media application, contributing to its rise to #1 in the Entertainment category on the App Store in Brazil.
Alongside her professional career, Phyu Mon Theint is passionate about sharing knowledge and contributing to the development of future designers and creative professionals.
Her multidisciplinary experience across research, strategy, design, and business allows her to bring a practical, industry-focused perspective to design education. She emphasizes the importance of understanding people, identifying meaningful problems, and connecting design decisions with real business and customer outcomes.
Through FUTURA School, she contributes her experience in experience design and digital transformation to help aspiring designers build a stronger understanding of customer-centric design, strategic thinking, and real-world digital product development.
Driven by a passion for meaningful interactions, inclusion, and innovation, Phyu Mon Theint continues to bridge business, technology, and human-centered design to create digital experiences that deliver measurable impact across APAC.
